At Cactus Appliance, we recently helped a customer in North Tustin who reached out with a frustrating issue — their washing machine had suddenly stopped working and was showing error code E11 on the display. Knowing laundry was piling up fast, they needed a quick and reliable fix.
Upon arrival, our technicians performed a full diagnostic and determined that the problem stemmed from a faulty water inlet valve, which was preventing the washer from filling correctly. In this particular setup, the dryer was stacked on top of the washer, so we had to carefully remove the dryer first to access the valve and other internal components.
Due to the complexity of the job and the tight space, two experienced technicians were involved to ensure everything was handled safely and efficiently. Once the water valve was replaced and all connections rechecked, we reassembled the unit, ran a full test cycle, and confirmed that the washing machine was operating like new again.
The customer was relieved to have clean laundry again — and appreciated the care we took not only with the repair, but also with preserving the appearance and safety of their appliance setup.
If you’re dealing with error codes like E11, washer not filling, or other laundry appliance issues in North Tustin or Orange County, Cactus Appliance is here to help. We offer same-day service, transparent pricing, and skilled repair technicians who know how to get the job done right.
📞 Call us today to schedule your washer repair and get back to stress-free laundry days!